ICTA Returns Policies ~

• No merchandise can be returned for credit or exchange without authorization.
  
• No return will be accepted after 30 days of the invoice date.
  
• We will replace all disfunctional equipment. Once equipment is returned to EarthSpa and inspected, we will send a replacement. If we find that the equipment is faulty, a refund will be issued to include the return shipping costs.
  
• Returned merchandise must be unused in its original package in good condition.
  
• A 20% restocking charge of the invoice amount will be applied to all authorized returns.
  
• This return policy does not apply to special order items.
  
• We do not accept returns or issue exchanges based on:

  1) the user not knowing how to use the equipment or because there is no training brochure. Our training is provided in a workshop forum, with highly trained and experienced Cupping Professionals.
  2) the user wanting a different Cupping set.

~ Cupping Tools are serious medical devices.

~ Please do not order this medical equipment if you do not know how to safely administer Cupping Therapy.

~ In purchasing this medical equipment, it is assumed that those using this equipment are trained in Cupping Therapy and know how to use the equipment.

Please do not call or email us for instructions on how to do Cupping Therapy. We provide thorough training for those wanting to learn. Please see our Workshops page for more information on training opportunities.

 

If you have any further questions please email us at info@cuppingtherapy.org